Frequantly Asked Questions

How long will it take to receive my order?
We ship all orders within 2 business days of receiving your order. On average most domestic orders take 3-5 business days for delivery.

If you want to receive your order in time for Christmas, make your purchase by December 16th before midnight Eastern Standard Time.

What shipping method do you use?
We use USPS.

Do you have a minimum order amount?
No.

Merchandise Total Shipping and Handling Charge (domestic orders only)

Purchase price up to $100.00 Shipping flat fee of $4.00
Purchase price over $100.00 Shipping FREE

Do you ship internationally?
We Ship only to Canada internationally at this time and charges will apply when orders are shipped.

Can I make a purchase by phone?
Yes. You may call to place an order over the phone at (626) 485-6150 - 8:30 a.m. - 5:00 p.m. (Pacific Standard Time).

Do you charge Sales Tax?
Internet businesses are required to charge sales tax for the state that they are located. Since we have locations in Califronia we are required by law to charge sales tax for all orders shipped to this state.

Do you have a catalog you could mail?
No - Because we are continually updating our website with new products we are not able to supply a printed catalog.

What if I am unhappy with my purchase?
If for any reason you are not happy with your purchase, just e-mail or call us for a return authorization number. Return it within 7 days. You will get a full refund (less shipping and handling). Items returned after seven days or without a return authorization number may be subject to a 15% restocking fee. Clearance items are not included in this return policy and are non-refundable.
Items that are to be returned, must be in their original shape, free of any defect. (Please note that you must first e-mail us or call us for a return authorization number).